Terms of service

1. These terms

These terms form an agreement between Stringify AI Pvt Ltd (“we”, “us”) and the person or institution using woodle.cloud (“you”). By creating an account or using the service you accept them. If you are accepting on behalf of an institution, you confirm you are authorised to do so.

2. The service

woodle.cloud Academic Edition is a research record and evidence platform. It keeps results connected to the runs and files that produced them. We may change, add or withdraw features; where a change materially reduces functionality you rely on, we will give reasonable notice.

The service is under active development. Availability targets, where offered, are set out in a separate written agreement.

3. Accounts and eligibility

The Academic Edition is for researchers, research groups and academic institutions. We may ask questions to confirm eligibility and may decline or close an account that does not qualify.

You must be 18 or over to hold an account. The DPDP Act treats anyone under 18 as a child and attaches additional consent requirements that the Academic Edition is not built to meet. Where an institution creates accounts for its members, it confirms that each holder meets this requirement. If we learn that a holder is under 18 we will close the account and tell them why.

You are responsible for the security of your credentials and for activity under your account. Tell us promptly if you suspect unauthorised access. Do not share a personal account between people — the record's value depends on knowing who did what.

4. Acceptable use

You must not: use the service unlawfully; upload malicious code; attempt to breach or test our security without written permission; interfere with other users; scrape or bulk-extract other people's content; resell or provide the service to third parties without our agreement; or use it to store personal health information or identifiable patient data unless a separate written agreement is in place.

5. Your content

You own your content. We claim no ownership of your records, files, results or claims.

You grant us a limited, non-exclusive licence to host, copy, transmit, display and process your content only to the extent necessary to provide the service to you, including generating previews and extracted metadata. This licence ends when you delete the content or close your account.

We do not use your content to train machine learning models. We do not sell it, share it for advertising, or use it to benefit another customer.

You are responsible for having the rights to the content you place in woodle and for any consents required from third parties whose personal data it contains.

We make no claim to authorship, credit or acknowledgement in anything you publish, and we will not name you or your institution as a customer without your written agreement.

6. Files kept elsewhere

Where you link files that remain in your own storage, those files stay under your control and your provider's terms. We are not responsible for their availability, integrity or deletion. If a linked file is moved or deleted, the record will show that it can no longer be found.

Where you ask us to keep a copy of a file, we hold it under section 5 and the retention terms in section 12.

7. Third-party services

Connecting Google Drive, Microsoft 365 or similar is subject to that provider's terms. We access only what you authorise, and you may revoke access with that provider at any time. Revoking access may prevent parts of the service from working.

7a. The assistant and its model provider

When you use the assistant, the content it needs in order to answer is processed by a third-party model provider — see privacy policy, section 6. That provider is bound not to retain your content or train on it. Your use of the assistant must also comply with that provider's acceptable-use rules, and we are not liable for its availability.

8. Our intellectual property

The service, its software, design and documentation remain ours. Nothing in these terms transfers any of it to you. You may not copy, reverse engineer or create derivative works from the service except to the extent that restriction is unenforceable by law.

9. Free plan and trials

The free plan is offered at our discretion, is subject to the allowances published or notified to you, and may be changed or withdrawn on reasonable notice.

We do not currently operate paid trials. If we introduce one, it will end automatically and nothing will be charged unless you choose to subscribe.

10. Fees and taxes

Paid plans are billed in advance for the period you select. Prices are shown exclusive of tax unless stated. Goods and Services Tax is added where applicable. You are responsible for any other taxes or duties in your jurisdiction.

We may change prices on 30 days' notice. A change does not affect a period already paid for.

11. Cancellation and refunds

See our refund and cancellation policy, which forms part of these terms.

12. Suspension, termination and what happens to your data

You may close your account at any time. We may suspend or terminate an account for material breach of these terms, for non-payment, or where required by law — with notice and an opportunity to correct the problem, unless the breach is serious.

When a paid subscription ends and is not renewed:

• Your account becomes read-only. It is not switched off. You can still view, search and export.
• Files linked from your own storage are unaffected.
• Copies of files you asked us to keep are held for 90 days, then released — the record retains the reference and fingerprint.
• Previews and extracted data on a dormant account are removed after 12 months, and regenerated if you return and reconnect your storage.
• Your record is not deleted.

Export is free, available at any time including after a subscription ends, and requires no contact with us.

13. Warranties and disclaimers

We provide the service with reasonable skill and care. Beyond that, and to the extent permitted by law, the service is provided “as is” without further warranty.

woodle is a record-keeping tool. It does not verify that your science is correct, and nothing it produces is a substitute for your own judgement. The assistant drafts and suggests; it cannot create, approve or release a claim. Those actions always have a named person behind them.

The assistant can be wrong. It works from the material you give it, and like any such tool it can misread a source, leave out something that matters, or state something the evidence does not support. Check its output before you rely on it, and certainly before you publish. We do not warrant that anything the assistant produces is accurate, complete, or fit for any particular purpose, and we are not responsible for decisions taken on the basis of it.

Keep your own copies of anything you cannot afford to lose. woodle links to files in your storage rather than replacing them, and export is free at any time — both exist so that woodle is never the only place your work lives.

14. Liability

Nothing in these terms limits liability that cannot be limited by law, including for fraud or death or personal injury caused by negligence.

Subject to that, neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill, anticipated savings, or loss or corruption of data or content. Our total liability in any twelve-month period is limited to the fees you paid us in that period, or ₹10,000 where no fees were paid.

Neither party is liable for a failure to perform caused by something outside its reasonable control — including failure of a third-party network, infrastructure or model provider, industrial action, or an act of government.

15. Indemnity

You will indemnify us against claims arising from your content or your use of the service in breach of these terms, other than to the extent caused by us.

16. Confidentiality

Each party will keep the other's confidential information confidential and use it only for the purposes of this agreement. We treat your unpublished research as confidential.

17. Changes to these terms

We may update these terms. For material changes we will give at least 30 days' notice by email or in the service. Continuing to use woodle after that constitutes acceptance. If you do not accept, you may close your account and export your data.

18. General

These terms are governed by the laws of India, and the courts at New Delhi have exclusive jurisdiction. If any provision is unenforceable, the rest stands. Neither party may assign this agreement without the other's consent, except as part of a transfer of substantially the whole business. These terms, with the privacy policy, refund policy and any data processing agreement, are the entire agreement between us.

19. Contact

Stringify AI Pvt Ltd · contact@stringifyai.com